Privacy Policy

1. PRIVACY POLICY

• This Privacy Policy is governed by the Australian Privacy Principles under the Privacy Act 1988 (Cth).
• Your Privacy Policy does not create any rights or obligations for either you or us in addition to those imposed by the Privacy Act 1988 (Cth).

2. COLLECTION OF PERSONAL AND SENSITIVE INFORMATION

We collect personal and sensitive information when you:

• register for membership and/or log into our Website;
• interact with us through the phone, in person, via email or our Website and you provide us your details;
• purchase or subscribe to our products or services;
• subscribe to our mailing list;
• enter our competitions or promotions; or
• apply for positions at our Business or you are our contractor.
• We collect personal and sensitive information to:
• improve our products and services;
• provide our product or service to you;
• communicate with you;
• offer you promotional product or market our product that you are interested in;
• keep a record of your order for possible refund or exchange;
• keep our customer database;
• to investigate any complaints that you may make;
• investigate whether you are in breach of our terms and conditions;
• verify your identity;
• to notify you of vacant positions if you applied for jobs at our Business;
• comply with the law or to use your information as permitted under the law; and
• use your information for purposes that are related to the above.

We collect and hold following types of personal and sensitive information:

• your contact details that may include your name, date of birth, business name, billing address, postal address, email address, fax number and phone number;

• optional personal information that you consent to provide, including your interests in a particular area, gender or age; and

• optional surveys that provide personal information including whether you like our Business or Website and what you like or do not like.

• We will only collect your personal and sensitive information using fair and lawful means.

• We do not store credit card details as we use payment gateways and/or third party processor.

• If we receive unsolicited personal and sensitive information, we may destroy it or ensure that it is de-identified if it is lawful and reasonable to do so.

3. SECURITY

• All credit card transactions are implemented under industry standard encryption.
• payments are processed in real time; and
• we do not have access to your credit card numbers.
• We use database management system to store most of the personal information and it contains some security features

Please alway consider that no method of transmission over the internet is 100% secure and that By Mihailo cannot guarantee that your personal information will be 100% safe. 

 

4. DISCLOSURE OF PERSONAL INFORMATION

• We only disclose your personal and sensitive information for purposes that are reasonably related to our Business.
• We will not disclose your personal and sensitive information to third parties for payment, profit or advantage.

4. DIRECT MARKETING TO YOU

• We may use your non-sensitive information that you provide to us when you visit our website for promotional and marketing strategies.
• This may include sending promotional emails to you however you have the method to opt-out if requested. 

5. ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
ACCESSING YOUR PERSONAL INFORMATION

• You may request access to your personal information that we hold in order to amend, access or cancel the information we hold.

• You may request to correct your personal information that we hold and we will update your personal and sensitive information so that it is up-to-date, accurate, complete, relevant and not misleading.

• To do so please contact us via the supplied email and we will be in contact within two business days.